Cannot access JupyterLab (after updating/installing python package)

Elio Crisci
  • 1
  • 12 Jan '24

Hello, when I try to access my JupyterLab, it takes me to a page that asks for the access key. However, the one I use to log in does not work. What should I do?
Attach the image of where it takes me when I try to access JupyterLab.

WhatsApp Image 2024-01-12 at 17.47.20.jpeg

Dylan Nelson
  • 15 Jan '24

But it did work in the past? When was the last time it worked ok?

Elio Crisci
  • 1
  • 15 Jan '24

Hello Dylan thank you for responding,

I always stay logged in. I had never seen that message before. On Friday, January 12th, I connected as usual. But after clicking "Launch now," it took me to the page I showed you above. I'm attaching the image from today that says I'm logged in, but as soon as I click "Launch now," it redirects me to that page and asks for a password.

WhatsApp Image 2024-01-15 at 12.22.11.jpeg

Dylan Nelson
  • 16 Jan '24

I've gotten it working again, by giving you a clean environment.

You had installed/changed a number of python packages. Although in general this is OK, if you change the versions of packages like jupyter, jupyterhub, jupyter notebook, etc, you may break the Lab.

Zhaozhou Li
  • 1
  • 7 Apr '24

Dear Dylan, I went into the exact same problem since last night (April 6). It was probably caused by the plugin "execute time" for jupyterlab that I installed last night. I learned my lesson...

Would you help to clean the environment? Many thanks!
BTW, do you have an explicit disc quote for the jupyterlab workspace? I am querying particles for a bunch of halos, but worrying if I used too much space.

Dylan Nelson
  • 9 Apr '24

Should be all set, send me an email if you are still having trouble.

There is no quota, but if you use more than ~several TB for ~several weeks, I will ask you to remove things.

Zhaozhou Li
  • 9 Apr '24

Thank you very much for the prompt help!
It works now.

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